Privacy Policy

1 Information we collect

Information you provide directly

When you subscribe to our travel alerts newsletter, we collect your email address. When you contact us, we collect your name and email address along with the content of your message.

Information collected automatically

When you visit EmbassyDetails.com, we automatically collect certain technical information including:

• IP address and approximate geographic location (country/city level)
• Browser type and version, operating system
• Pages visited, time spent on pages, links clicked
• Referring website (the site that linked you to us)
• Search queries entered on our site

Information we do NOT collect

We do not collect passport numbers, travel documents, financial information, precise location data, or any sensitive personal information.

2 How we use your information

We use the information we collect to:

• Provide, operate, and improve the EmbassyDetails.com service
• Send travel alert newsletters and visa update notifications to subscribers
• Analyse usage patterns to improve the user experience
• Respond to enquiries and customer support requests
• Detect and prevent fraudulent or abusive use of our service
• Comply with applicable legal obligations

We do not use your data for advertising, profiling, or sell it to any third parties.

3 Cookies and tracking

We use cookies — small text files stored on your device — for the following purposes:

• Essential cookies: Required for the website to function, such as remembering your search preferences during a session.
• Analytics cookies: We use privacy-respecting analytics to understand how visitors use our site. This data is aggregated and anonymised.
• No advertising cookies: We do not use advertising or tracking cookies from third-party ad networks.

You can control cookies through your browser settings. Disabling essential cookies may affect site functionality.

4 Third-party services

Our website uses the following third-party services, each with their own privacy policies:

• Google Maps: Used to display embassy locations. Subject to Google's Privacy Policy.
• Google Fonts: Used for typography. Font files are loaded from Google's servers.
• Anthropic Claude AI: Used to power our AI visa checker feature. Search queries are processed by Anthropic's API but are not stored or linked to individual users by us.

We are not responsible for the privacy practices of these third-party services.

5 Data retention

Newsletter subscriber email addresses are retained until you unsubscribe. You can unsubscribe at any time using the link in any newsletter email.

Analytics data is retained for 24 months on a rolling basis. Contact form enquiries are retained for 12 months.

We do not retain AI visa checker queries beyond the immediate processing of your request.

6 Your rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate personal data
• Deletion: Request deletion of your personal data
• Opt-out: Unsubscribe from newsletters at any time
• Data portability: Request your data in a portable format

To exercise any of these rights, please contact us at the address below. We will respond within 30 days.

7 Children's privacy

EmbassyDetails.com is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

8 Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our service after changes constitutes your acceptance of the updated policy.

9 Contact us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us: